Have you ever tried verifying your account with Gcash and it keeps on failing? If you’re like me who attempted to fully verify a Gcash account, but the system doesn’t accept it, then hello! You’re not alone.
I repeatedly received an SMS saying that my Gcash verification failed. I have tried different valid IDs, but it keeps on failing.
A few years ago, my Gcash account was verified via KYC. Then last year, there’s a new verification method, and I was asked to verify again, then it went through.
This year, Gcash asked my to verify my account again after downgrading it to basic. Now I cannot get through. I have tried my passport, driver’s license, and UMID, but to no avail.
I wonder why it keeps on failing. I just received an SMS that Gcash will get in touch with me to guide me though my verification, but they didn’t reach out.
Feel free to leave a comment below if you encountered the same issue with your Gcash account.
If you wonder why the PHP currency in your PayPal account is not appearing anymore if you attempt to cash-in using the GCASH app via PayPal, then you’re not alone. I wondered too and found out that they disabled the PHP option. So if you have Philippine Pesos in your PayPal account, you cannot withdraw it instantly as of May 2018. You need to convert it to USD or any other foreign currency, except PHP! Yep, such. a. hassle. Globe is. Creating. Wonderful. Wonderful indeed.
Continue reading “PayPal to GCASH Philippine Peso cash-in disabled”
Just recently, around April 28, 2016, AMEX, GCASH and Buy a load via *143# is remove. All you can see when you dial it is this.
I thought it’s gone forever, even though it’s only the reason why most of the people are dialling *143#. Their customer support doesn’t have even a clue that it’s gone. They are just stuttering and saying.. “Aaah.. sir.. Ah ok sir. My apologies sir that you cannot find the GCASH options in *143#.” So I think it’s gone forever.
Good thing, after 2 days of the unannounced maintenance, they sent a mass SMS saying:
“Dear Gcash customer, our system activity is taking longer than expected. We’re very sorry for the inconvenience. Rest assured we’ll let you know as soon as Buy Load to all networks and Cash-in from BP via the Gcash app, and Load to Gcash and Gcash American Express registrations, renewals and PIN generation in all channels are available again. Thank you for your understanding.”
Right now, I advice everyone—specially those who are using the AMEX virtual card—to avoid using your AMEX card via Paypal, as it will most probably get rejected/denied but your GCASH account will still be charged. Refunding process by GCASH AMEX will usually take 3-6 months, probably never. As they are having a hard time tracing this kind of issue. I’ve been charged twice already for a Paypal denied transaction using my GCASH AMEX card last February 2016 and March 2016, and until now, those charged are still not refunded. Anyway, it’s just a small amount of below P10,000 pesos, so I assume they really don’t care that much for small time customers like me.