Gcash Verification Failed: Again, and again, and again

Have you ever tried verifying your account with Gcash and it keeps on failing? If you’re like me who attempted to fully verify a Gcash account, but the system doesn’t accept it, then hello! You’re not alone.

I repeatedly received an SMS saying that my Gcash verification failed. I have tried different valid IDs, but it keeps on failing.

A few years ago, my Gcash account was verified via KYC. Then last year, there’s a new verification method, and I was asked to verify again, then it went through.

This year, Gcash asked my to verify my account again after downgrading it to basic. Now I cannot get through. I have tried my passport, driver’s license, and UMID, but to no avail.

I wonder why it keeps on failing. I just received an SMS that Gcash will get in touch with me to guide me though my verification, but they didn’t reach out.

Feel free to leave a comment below if you encountered the same issue with your Gcash account.

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