Magento blank sales order view page after SUPEE 7405 patch

Jan 22, 2016

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If you applied the SUPEE 7405 patch or upgraded to Magento 1.9.2.3 and suddenly you found out that your sales order pages are blank, then here’s a quick fix. Just copy app/code/core/Mage/Adminhtml/Helper/Sales.php to app/code/local/Mage/Adminhtml/Helper/Sales.php, then open it. Find $links = []; then replace it with $links = array(); then save it.

Clear your cache and check your sales order view page. It’s now fixed. This is currently a bug for PHP 5.4 and below, so another fix is just upgrade your PHP version to 5.4 and above to resolve this issue fast.

Bugs Magento

Comments

7 responses to “Magento blank sales order view page after SUPEE 7405 patch”

dean

January 25, 2016

Thanks a lot bryanv el, this solution figured my problem.

Reply
1. Bryan Veloso
  
  January 25, 2016
  
  glad it helped! 🙂
Alex

February 19, 2016

Hi,

I am facing the same problem here! I looked in “app/code/local/ “for a “Mage” folder, but I can not find it! I have: Aitoc, Am, Custom and Meigee!
Should I copy the whole “Mage” folder from app/code/core/Mage/Adminhtml/Helper/Sales.php to “app/code/local/ ” ?

I would appreciate some help!

Thanks

Reply
1. Bryan Veloso
  
  February 23, 2016
  
  You need to copy the file from the app/code/core to app/code/local
GB

February 19, 2016

Just wanted to say a big thank you. This helped solve my issue too – my order view screen was broken.

Reply
Martin

April 6, 2016

hello,
i have the same problem but it didn´t solved the problem.
Can you maybe help me?

Reply
dave

May 11, 2016

Hi! I’m using magento 1.9.2.4 but this issue still happens for many orders…
at this magento version this fix already exists.
my php is 5.5.35 and there is no errors at logs…

Reply

Magento blank sales order view page after SUPEE 7405 patch

Comments

7 responses to “Magento blank sales order view page after SUPEE 7405 patch”

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