No confirmation email from DFA after payment for Passport Renewal Schedule

If you’re like me who didn’t receive any confirmation e-mail from DFA after paying your appointment online via PayMaya, then fret not. You will receive the e-mail eventually, or you can just download the PDF file from the payment result page at

Just make sure that you don’t close the page after you’re being redirected to a blank page or a page with error. It will eventually load after a few days. Just bookmark your payment result page or save it somewhere else.

Mine showed something like this after a week, even though it’s an error page on the day I made the payment. Just be patient and refresh the same page with your correct token.


6 responses to “No confirmation email from DFA after payment for Passport Renewal Schedule”

  1. Hello there! The same happened to me and it’s been a week. How can I find my payment result page? From the payment instructions page it says success and when I click on the view appointment link it redirects to localhost and not any webpage?

    Please help. Thank you

  2. emma luistro Avatar
    emma luistro

    bakit po walang confirmation na dumadating sa mga anak ko. ito po ang email nila [email protected] and [email protected]

  3. Same situation po. Hindi dn po ako nka tanggap mg email comfirmation from the dfa. Pero na e download ko po ung pdf file of appointmnt application form…. Matatannggap po ba ito ng dfa even wiyhout a confirmation from dfa email po??

    Please thank you…

  4. same situation,payment confirm sa Gcash pero wlang na recieved na email confirmation tapos ayaw pa tanggapin ng DfA ang proof ng Payment.. Kahit ipakita mo Lahat pati email concern sa email nila.
    Dapat ayusin nila ang system nilang bulok …nakakastress.

    1. Bryan Veloso Avatar
      Bryan Veloso

      Now that’s a pain in the bangs.

      Their system was broken for 2 years now.

    2. Hi, same situation. Nagbayad ako sa paymaya apps, successful yung payment. Walang na recieved na email confirmation, 5 person pa naman binayaran ko.

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