Recently I attempted to renew my Driver’s License purely online (just like when I renewed my motor vehicle registration) and I failed. If you’re like me trying to renew your driver’s license online through the Land Transportation Management System (LTMS) portal and encounter the error message “certificate is already linked to a client,” you’re not alone. This error typically occurs when you’ve obtained your medical certificate from a clinic near an LTO office.
Why This Happens:
Medical certificates issued by some LTO-accredited clinics are directly linked to your record, but they might not be valid for full online renewal. If your medical exam was conducted at a nearby clinic affiliated with the LTO, the system will flag your certificate as already linked. This means that while your certificate is valid, it is not eligible for 100% online processing.
What You Should Do:
If this happens, your best course of action is to proceed directly to the nearby LTO office where you got your medical certificate. You can complete the renewal process in person at the same location. Unfortunately, only a select few accredited clinics issue medical certificates that are fully compatible with the LTMS portal for online renewal.
Key Takeaway:
To avoid future inconveniences, check if the clinic you’re visiting for your medical exam is accredited for online renewal. Otherwise, you may need to handle your renewal at an LTO office after obtaining your certificate.
By following this process, you can ensure a smoother renewal experience!
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